by taehee | May 9, 2018 | Guideline, Identifying
Help-Seeking Situation Difficulty identifying length of audio/video object Relative Importance : Definition It is a physical situation related to problems detecting the length or location of time placeholder for audio/video files. Factor(s) Lack of...
by taehee | May 9, 2018 | Constructing, Guideline
Help-Seeking Situation: Inability to reformulate search queries Relative Importance: Definition: This is a cognitive situation related to difficulty changing or modifying search statements, queries, or keyword terms for searching the DL to prompt an...
by taehee | May 9, 2018 | Avoidance, Guideline
Help-Seeking Situation: Avoidance of browsing approach Definition: This is a cognitive situation where a user avoids taking a path that may lead the user off the trail, through in-depth exploration or through several iterations of the search process. The user...
by taehee | May 9, 2018 | Confusion, Guideline
Help-Seeking Situation: Difficulty understanding browsing structure Relative Importance: Definition: This is a cognitive situation where a user is confused about how to browse a DL or the best approach for browsing digital collections. Factor(s):...
by taehee | May 9, 2018 | Evaluating, Guideline
Help-Seeking Situation: Difficulty assessing relevance of search results, subjects, or collections Relative Importance: Definition: This is a cognitive situation related to a user questioning why search results, subjects, or collections are included. Slightly...
by taehee | May 9, 2018 | Accessing, Guideline
Help-Seeking Situation: Difficulty recognizing pre-existing text in an input box Relative Importance: Definition: It is a physical situation related to an inability to recognize text in a DL input box, such as a search box, typically during the query...
