UW-Milwaukee School of Continuing Education

The University of Wisconsin-Milwaukee School of Continuing Education presents
the 2024 Wisconsin Hand Experience | May 9-11, 2024 | Milwaukee, WI and Live Online

Access the Webex event platform using your registration email address.

Event Platform

Livestream & Fully participate using the Event Platform

  • Watch from a Computer Chrome Web Browser or Mobile Device App with Internet Connection
  • View Content LIVE at Full Screen
  • Participate in Panel Discussion Questions (Online attendees & In-Person attendees via Mobile App)
  • Network with All Attendees & Exhibitors
  • Download & View Handouts (Coming soon!)
  • Participate in a Giveaway to WIN Free Wisconsin Hand Experience℠ Registration for 2025!
  • View Agenda, Slides, Workshop Locations & Session Details & Presenter Bios
Access the event platform using your registration email address.

How To Access the Event Platform

How to Access in Chrome Web Browser
  1.  The latest version of Chrome or Firefox is recommended.
  2. Use the email address that you used to register for the conference to access the Event Platform. Then go through the steps to create log in credentials. (If you don’t know the email that is associated with your registration look in your inbox/spam/junk folders for an email from uwm-confirmation@uwm.edu )
  3. Set your computer/network permissions or reach out to your company network administrator to ensure full access to Webex and the event (article).
  4. Once you are logged in, you can view the livestream the day of, modify your profile, add connections, check the agenda and visit exhibitor booths. 
Chrome Web Browser Livestream Link
Chrome Web Browser Livestream Link
Download the Mobile App
Download the Webex App Free using the Apple App Store for iOS Access & Join on Mobile Device
  1. Download the ‘Webex Event App‘  in the Apple App Store.
  2. Open the App. Use the email address that you used to register for the conference to access the Event Platform. Then go through the steps to create log in credentials. If you don’t know the email that is associated with your registration look in your inbox/spam/junk folders for an email from uwm-confirmation@uwm.edu.
  3. Modify/Edit your Profile.  Then click the Wisconsin Hand Event.
  4. Now you can access your workshop information, agenda, connect with other attendees, exhibitors & more!
Download Free on Google Play Store for Android Access & Join on Mobile Device
  1. Download the ‘Webex Event App‘ in the Google Play store.
  2. Open the App. Use the email address that you used to register for the conference to access the Event Platform. Then go through the steps to create log in credentials. If you don’t know the email that is associated with your registration look in your inbox/spam/junk folders for an email from uwm-confirmation@uwm.edu.
  3. Modify/Edit your Profile.  Then click the Wisconsin Hand Event.
  4. Now you can access your workshop information, agenda, connect with other attendees, exhibitors & more!
Download the Mobile App

Enter Giveaway for Free 2025 WI Hand Registration!

Mobile Device Enter Giveaway in Exhibitor Booths

Enter in each exhibitor booth for an entry. The more booths you enter the more chances to win a FREE registration for 2025!

Web Browser Enter Giveaway in Exhibitor Booths

Enter in each exhibitor booth for an entry. The more booths you enter the more chances to win a FREE registration for 2025!

Use Web Browser to View Event Livestream & Engage

The latest version of Chrome or Firefox is recommended

Chrome Web Browser Livestream Link
How to View and Download Handouts and PPT Slide PDFs
Enter to Win Giveaway
Access the event platform using your registration email address.

Use Mobile App to View Event Content & Engage

 

Mobile App
Ask the Panel Questions & Participate in the LIVE Chat
Mobile Device Features
Shake to Connect & DM on Mobile Device
  1. Tap Shake at the bottom of the Screen.
  2. Click “Allow While Using App” (If this comes up)
  3. Shake or Tap your phone at the same time as the other person you want to connect with.
  4. Names of all those who shook or taped at the same time will come up. Then click “+Add” to add them as a connection
  5. Once they connect/accept you as a connection then you can Direct Message them through the Event Platform.
  6. You can also add someone as a connection by searching for their name under “Attendees” on the Home Page & requesting to connect by clicking “+Add”
Enter Giveaway on Mobile Device
Access the event platform using your registration email address.

Event Platform & Livestream FAQ

I haven't received any emails about how to access the Event Platform.

Go to the inbox of the email you used when you registered for the event. Check your SPAM folder & filters in that email inbox. Look for emails from sce-hps@uwm.edu and scemktg@sce.uwm.edu.

You can add the emails above & below to your "Safe Sender List" (How do Edit Safe Senders in Outlook article, How to Edit Approved Senders in Gmail article, How to edit this in other platforms article/website)

Please contact your email administrator to allowlist/whitelist the following email addresses:

How do I download Chrome and/or know if my Chrome browser is the most up to date?

Download Google Chrome here. Here is an article on Chrome's website: https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop

I am using Internet Explorer, Microsoft Edge or Safari.

The latest version of Chrome is recommended (article on how to update Chrome). If you would like to use Firefox, please use the most up to date version. More Support for Chrome & Firefox below.  Internet Explorer, Microsoft Edge & Safari are not fully supported. You need 10+ Mbps upload and download speed to participate fully. (You can check your speed using a speed test website like: https://www.speedtest.net/)

How do I Join & Participate in a Live Stream?
  1. Please check what email address received your confirmation message for the conference (from uwm-confirmation@uwm.edu). You must use the email address you used at registration to access the Socio Event Platform. If you log in with an email address that contains a typo or isn't the same email you registered with, you won't be able to receive password reset requests. If you can't access the email address you registered with, don't remember the address or need to update the email address, please email sce-hps@uwm.edu as soon as possible for us to update your account.
  2. Do you have 10MPS upload and download speed? If you are a speaker or producer or moderator do you have a 25MPS upload and download speed? (check speed at https://www.speedtest.net/)
  3. Are you using the most up-to-date version of Chrome on a computer? Support Article here: https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop
  4. If you are still having trouble email sce-hps@uwm.edu

 

I have accessed the event platform, but I am having trouble with viewing the livestream.
  1. Refresh your browser page. When you refresh your page you may need to unmute the livestream (by turning on the sound in the bottom right corner).
  2. Do you have 10MPS upload and download speed? If you are a speaker or moderator do you have a 25MPS upload and download speed? (check speed at https://www.speedtest.net/)
  3. Are you using the most up-to-date version of Chrome on a computer? Support Article here: https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop
  4. Please close all your other tabs & clear your cache and restart your browser: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
  5. If you are on a corprate device/network you may have various blocks preventing access. Please try to using a personal device and network. Please don't use VPNs, Ad Blockers, Remote Desktops & Firewalls (article about this here you can send to your IT department: https://help.socio.events/en/articles/4796797-what-domains-emails-should-be-allowlisted-by-my-attendees-network-admins)
  6. Is the wrong audio or video device connected to your computer? If you have more than one device (such as a Bluetooth headset and wired speakers), your computer may be trying to use the wrong one. Double check that your audio input/output is set to the correct device in the operating system.   
  7. If you are still having trouble email sce-hps@uwm.edu with the email you registered with. (this is so we can look up your registration quickly).

 

I am using a VPN, Remote Desktop and/or Ad Blocker.

Try using Google Chrome on a computer with (10 Mbps upload and download speed)

Please disable any adblockers, firewalls and VPNs.  Ad blockers can also be a part of your antivirus software - make sure the program has a web shield disabled. If you are using remote desktop it's could also block access or slow your connection. This article explains how to turn off Ad Blockers in Chrome. This article explains how to turn off Ad Blockers in Firefox.

Read the How to Add a Socio Event to Your Ad Blocker's Allowlist Article.

Sometimes there are issues on corporate networks or custom configured VPN connections. In this case, IT admins need to be contacted regarding allowlisting the domains that are listed below make sure everything runs smoothly. 

I received the alert "Email not registered/not registered for this event"

Please check what email address received your confirmation message for the conference (from uwm-confirmation@uwm.edu). You must use the email address you used at registration to access the Socio Event Platform.

If you log in with an email address that contains a typo or isn’t the same email you registered with, you won’t be able to receive password reset requests. If you can’t access the email address you registered with, don’t remember the address or need to update the email address, please email sce-hps@uwm.edu as soon as possible for us to update your account.

I am on a corporate network & having trouble with the Event Platform.

Try using Google Chrome on a computer with (10 Mbps upload and download speed)

Please disable any adblockers, firewalls and VPNs.  Ad blockers can also be a part of your antivirus software - make sure the program has a web shield disabled.

Read the How to Add a Socio Event to Your Ad Blocker's Allowlist Article. 

Sometimes there are issues on corporate networks or custom configured VPN connections. In this case, IT admins need to be contacted regarding allowlisting the domains that are listed below make sure everything runs smoothly. 

Individuals who are registered are watching the Event Together. How do we all gain CEUs?
Please email sce-hps@uwm.edu and let us know who is in your group. We also encourage each person to join on the mobile app or web browser livestream to participate. By joining you will be able to ask questions to presenters, interact with exhibitors, converse with other participants and enter the giveaway. If you choose not to access the website/app you will be missing out on the social part of the conference which would be unfortunate & will not show up in backend records. In order to receive your CEU Certificate, you must fill out a digital course evaluation for each day & notify us you are watching as a group. Your CEUs will be emailed within three weeks of filling out the Evaluations. This email will be from sce-hps@uwm.edu. 
I want to watch the LIVE presentations Full Screen on an iPad.

The latest version of Chrome browser on a computer is recommended, but you should be able to watch on Chrome or Safari on an iPad at full screen. You will not be able to participate in Exhibitor Video Rooms on an iPad in Chrome or Safari. You must use the Webex iOS app to participate in Exhibitor Video Rooms.

How do I "check in" or make sure I gain CEUs while attending online?

Joining the Event Platform and viewing the livestream will count as checking in & filling out the emailed evaluations at the end of the day will allow us to follow up with your CEU Certificate by email within three weeks. You may also have to turn off your ad blocker for us to track your attendance (article about how to do that in Chrome here) Please add scemktg@sce.uwm.edu & sce-hps@uwm.edu to your allow list or address book. 

I can't find my Course Evaluation Email.
Check your spam folder for an email from sce-hps@uwm.edu or scemktg@sce.uwm.edu.  Course Evaluation emails with links to the forms will be sent at the end of each day. If you don't receive it by the following day, please email sce-hps@uwm.edu with the email you registered with.
I missed a Thursday or Friday Session
All the Thursday and Friday sessions will be viewed live on the event platform. Sessions are recorded & posted the following day. If you miss a session, you can watch it the next day in the platform. Please notify sce-hps@uwm.edu. if you watch after the live date (as you will not show up in our records the day of). Make sure to watch the sessions and fill out the proper evaluation form to receive your CEUs. Your CEU certificate will be sent three weeks after viewing the content, emailing sce-hps@uwm.edu. & submitting your evaluation form.   
How do I gain access to the Handouts and the PPT Slide PDFs?

All the handouts printed & given to attendees at the in-person event can be found at: https://sites.uwm.edu/wihand/handouts/ 

This website also includes PPT Full Page Slides in Color turned into PDFs.

NOTE: this is subject to change due to speakers prefrences/edits without notice. 

How do I reset my password in the Event Platform?

You must use the email address you registered for the conference with to access Socio. You can find this in your PDF confirmation from uwm-confirmation@uwm.edu. If you don’t know what email we have on file, please reach out to us at sce-hps@uwm.edu.

Please follow the steps below to reset your password.

Go to: https://app.socio.events/MTM1ODQ/

Enter the email address you used when registering for the conference.

Click “Forgot your password?” link under the “Login” button.

Then Click “Reset Password” Button. Then click OK.

Open the “Reset Your Socio Event App Password” email in the inbox of your registered email address.

Then you can click the "Change My Password” link in the email. That link will then take you to a website to reset or change your password.

If you are still having trouble resetting your password, please email sce-hps@uwm.edu.

Looking for more help with the Event Platform (Livestream, Mobile App or Web Browser)

Make sure you are using the most up to date version of Chrome Web Browser. Also double check that you are not on a corporate computer or network. Then, if you are still having trouble please email with details: sce-hps@uwm.edu.

Video Exhibit Rooms Troubleshooting (Web)

 

  1. Check Your Device: Is your device plugged in or connected? Does it rely on a battery that needs to be charged or replaced? Does your device have a Mute switch that needs to be adjusted? Do you have a privacy cover blocking your webcam?
  2. Check Your Internet Speed:Do you have 10MPS or more upload and download speed? If you are a moderator or presenting do you have a 25MPS upload and download speed? (check speed at https://www.speedtest.net/)
  3. Please make sure you are using an updated version of Chrome (preferred) or Firefox on a computer browser. (How to update Chrome on a computer can be found here: https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop)
  4. Review this article here: https://bit.ly/vroomhelp 
  5. Check that you have allowed your Device and Browser to Access to your Camera & Mic. See Details below. 

If you are on a Mobile Device: You may be able to join a video room if you are using the Socio mobile app (iPad, iPhone, Android device). You will need to approve access to your Mic and Camera. Paricipating in Video Rooms is better on a preffered on a Computer using Chrome.

 

 

 

 

 

Is the wrong audio or video device connected to your computer? If you have more than one device (such as a Bluetooth headset and wired speakers), your computer may be trying to use the wrong one. Double check that your audio input/output is set to the correct device in the Operating System. 

Change the sound output settings on Mac: https://support.apple.com/guide/mac-help/change-the-sound-output-settings-mchlp2256/mac

Connect to Speakers in Operating System for Windows 

1. Left click speaker icon in System Tray

2. Click arrow in upper-right corner of volume control to display all devices

3. Select different speakers

Is the operating system blocking browser access to your audio and video devices?  

Windows: https://support.microsoft.com/en-us/windows/windows-camera-microphone-and-privacy-a83257bc-e990-d54a-d212-b5e41beba857#ID0EBD=Windows_10
You may need to restart your browser and possibly your computer for the settings to update.

Apple: https://support.apple.com/guide/mac-help/control-access-to-the-microphone-on-mac-mchla1b1e1fe/mac

If you are on an Apple Computer, you will need to “allow” your browser to access your Microphone and Webcam in Security & Privacy Settings. If you want to share your screen you will need to “allow” your browser to access Screen Recording in Security & Privacy Settings. Once you check this you will need to restart your browser and possibly your computer for the settings to update.

Go to System Preferences > Security & Privacy Settings

Check that you have allowed Google Chrome access to your microphone, camera, and screen recording (if you plan to screenshare).

 

 

 

 

Firefox Settings

If you are using Firefox you will need to allow Firefox to access your camera & microphone. You can check the box that says "Remember this decision" then click "allow".

 

To check this in your Firefox settings you can go to"settings"or"Preferences"then"Privacy & Security"  Click "Settings"beside microphone and camera. More Details at: https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions