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Mobile Digital Library Accessibility and Usability Guidelines (mDLAUG)

  • Home
  • Introduction
  • How to read the mDLAUG
  • ACC. Difficulty accessing
    • ACC1. Difficulty directly accessing files
    • ACC2/COM3. Difficulty accessing/comprehending images
    • ACC3/COM4. Difficulty accessing/comprehending graphs
    • ACC4. Difficulty accessing collection items
    • ACC5. Difficulty accessing expandable/collapsed content
    • ACC6. Difficulty accessing a query suggestion
  • COM. Difficulty comprehending
    • COM1. Difficulty understanding a digital library structure
    • COM2/NAV1. Difficulty understanding/navigating the search filtering structure
    • ACC2/COM3. Difficulty accessing/comprehending images
    • ACC3/COM4. Difficulty accessing/comprehending graphs
  • EVA. Difficulty evaluating
    • EVA 1. Difficulty assessing relevance of a collection or an item
  • EXE. Difficulty executing
    • EXE1. Difficulty clearing a search box
    • EXE2. Difficulty exiting an open item
    • EXE3. Difficulty returning to a previous page
  • FIL. Difficulty finding/locating
    • FIL1. Difficulty finding/locating an icon-based search feature
    • FIL2/RED3. Difficulty finding/locating/distinguishing search features at different levels
    • FIL3/HEP1. Difficulty finding/locating/using mobile-specific help information
  • HEP. Difficulty with help
    • FIL3/HEP1. Difficulty finding/locating/using mobile-specific help information
  • INT. Difficulty interacting
    • INT1. Difficulty interacting with multi-layered windows
  • NAV. Difficulty navigating
    • COM2/NAV1. Difficulty understanding/navigating the search filtering structure
    • NAV2. Difficulty navigating paginated sections
    • NAV3. Difficulty navigating through search results
    • NAV4. Difficulty navigating within an item
    • NAV5. Difficulty navigating to a search result section
  • RED. Difficulty recognizing/distinguishing
    • RED1. Difficulty recognizing the availability of search results
    • RED2. Difficulty distinguishing collection titles from thumbnails
    • FIL2/RED3. Difficulty finding/locating/distinguishing search features at different levels
    • RED4. Difficulty recognizing authorized features
  • USE. Difficulty using
    • USE1. Difficulty using screen readers and voice activated commands
  • Appendix I. User study
    • 1. How to conduct blind and visually impaired (BVI) user studies in mobile environment
    • 2. User study instruments
    • 3. Transcript Example
  • Appendix II. Factors
  • Appendix III. List of guidelines or design recommendations
  • Appendix IV. Levels of conformance recommendation
  • Appendix V. Mobile gestures for screen readers
    • 1. Tips to use screen readers
    • 2. Gestures for using screen readers
  • Appendix VI. Tips to use voice activated commands
    • 1. Tips to use voice activated commands
    • 2. Tips to use Artificial Intelligence
  • Appendix VII. Artificial intelligence tools for developers
  • Appendix VIII. Artificial intelligence tools for BVI Users
  • Glossary
  • FAQ
  • Research Team
  • Complete mDLAUG (view/download PDF)
  • Feedback form
  • Project citation

HEP. Difficulty with help

Definition

Situations related to finding, understanding, or using help information. 

List of related Help-seeking situations

FIL3/HEP1. Difficulty finding/locating/using mobile-specific help information 

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